Royal Isabela

"I loved the place, the staff, the service, and the casita. The staff; Xiomara, Luis, Manuel, Rafael, and the american guy (dont remember his name) were extremelly helpful and display excellent customer service kills. Cleaning services were great. My observations: The casitas bathroom need some maintenance at the showers, we had a party of 3, but e everythig at the casita were for two. We notice that cleaning service were done in the morning, however someone went inside the casita later on without a notice."

"We didn't have breakfast, however we did have lunch at the restaurant. We think that the menu should be expanded to have more fruts. And vegetarian options."

"Very large resort area. Beautiful views. Very quiet and calm. Good restaurant."

"Of course, the villas in the resort need to be renovated. Furniture and especially floors need to be repaired. I would also like to have the ability to watch streaming services (Netflix, etc.) on TV."

"Tranquility Perfect service"

"Aucun."

"One of the best hotels I’ve ever stayed at. So calm and beautiful. I loved the little private pool and the views from the terrace. The rooms are also very spacious and nice."

"The restaurant service was quite slow although the quality of the food was very good."

"Do not eat breakfast"

"The restaurant took a long time to bring the food"

"Food access could be better"

"Aucun."

"we loved the location, the tranquility of the place, the little casitas"

"The motor golf carts that the stuff were using were making too much noise like motorcycles! We were told that the beach was too far down like 125 steps or more to go and not meant to be for swimming, and it wasn’t taken care of at all! They could have had some sun-beds that the clients could use to enjoy the view that was simply amazing! They could have some service in the swimming pool, to order drinks, towels etc. The service of the restaurant was very slow and the stuff was very loud among themselves shouting and socializing and not respecting the quietness that the clients would like to enjoy. They should buy an espresso machine for the restaurant because we were told that only the golf club was serving espresso. The lap-pool needed some chairs and umbrellas and a shower."

"The view , beach and the staff"

"The beach was to far from the casita"

"Facilities"

"Some employes are new, I think need more trainings"

"Seclusion"

"Prices could have been discounted during the time we went. No one was there- low season"