Derin Alacati

"The location was perfect, close to the city center, bus stops, and everything within walking distance. The staff were super attentive and caring, really made the stay feel welcoming. Breakfast was good, and the room was comfy. The pool area was especially beautiful and relaxing"

"The only downside was that the room didn’t have much storage space for clothes. There were just a few hangers and no drawers, so adding some drawers or shelves would make unpacking easier."

"Excellent breakfast each day was different and made and served with care. Staff accommodating and friendly Would definately recommend this little oasis of calm"

"Aucun."

"The staff were very accommodating and made us an early breakfast as we had an early departure. Rom beautifully appointed."

"The courtyard door cannot be closed and unfortunately there were some guests that kept us awake two nights running as they continued to talk until 2:30am."

"Amazing hotel in a beautiful setting and location."

"Aucun."

"The room was good and clean. The shower gels and shampoos actually were amazing. The room was spacious and there wasn't noise from the lobby as some people have mentioned in other reviews. Breakfast was good although you have to pay extra for coffee is not included."

"The WiFi wasn't strong. We couldn't get coverage all through the room. Some people will miss that there isn't a TV in the room. The restaurant doesn't serve snacks like potato chips so if you want anything like that you have to go into town."

"Location, details and design"

"Thin walls, not that functional"

"In my opinion, there were not enough safes in the rooms. Leaving a safe in the rooms not only gives peace of mind to the guest, but also means that there will be no suspicion of the staff when things are lost, and it is also better for the staff."

"Aucun."

"This place looks good on the surface but the manager and main staff do not speak English and were not helpful at all to try and communicate even with using Google translate."

"I booked this hotel for my birthday trip and unfortunately, I left feeling extremely disappointed with my experience. I have stayed in many hotels worldwide, often booking through Booking.com and relying on reviews, but this was the first time I felt genuinely misled. The room provided was not as advertised. The bathroom facilities barely functioned, and the space I received was very different from the one I believed I had booked. This hotel is presented as a luxury establishment, but my experience did not reflect that standard. During the stay, one of my friends became unwell, and the lack of support from staff was very concerning. Despite requesting something as simple as tea and hot water, nothing was delivered to the room. Even after arranging for someone to call in Turkish on her behalf, she was left without assistance for hours. This was upsetting and showed a lack of care for guest wellbeing. Another issue was the charges for basic amenities. While complimentary water was initially provided, I was shocked to be charged £62 at checkout for additional water and coffee at breakfast. For a hotel that markets itself as luxury, I would expect water and coffee at breakfast to be included in the price we paid. When my friends and I raised this concern, the situation was handled poorly, with staff even threatening to call the police instead of discussing it calmly. I also need to highlight a health and safety concern. The pool area was not properly maintained, and the floors were extremely slippery. I personally slipped several times moving between the pool and the hotel steps. While I was able to recover without injury, this could be very dangerous, particularly for older guests. Overall, while the hotel has a visually appealing aesthetic, the management, service, and professionalism did not meet expectations. I hope the hotel takes this feedback seriously to improve both the guest experience and safety at the property."

"Our experience at the hotel was truly exceptional. From the very first moment, we were welcomed with genuine warmth and kindness that instantly made us feel at home. I have rarely encountered such a friendly and polite staff – every single interaction reflected a sincere desire to make our stay comfortable and memorable. The atmosphere throughout the hotel is one of elegance combined with a sense of ease, creating the perfect balance between luxury and familiarity. The staff were not only attentive but also thoughtful, anticipating our needs before we even had to ask. Their professionalism was matched by their heartfelt hospitality, which gave the entire experience a very personal touch. It is rare to find a place where you feel like more than just a guest – here, you are truly treated like family. We left with wonderful memories and a strong wish to return soon."

"Aucun."

"Amazing property, prime location, clean and comfortable."

"Aucun."