Especen Hotel

"The staff was very helpful and maintenance was clean"

"Aucun."

"Came back to this hotel for the second time after our trip to Sapa. our first experience was bot great but the second time was better. They allowed us to leave our luggage for few days as we will be coming to them. Staff was present when we arrived and great English.We were in 4th floor but one of the guy was happy to helped bring our luggaes up to 4th floor this time. We got better room - appeared clean and tidy and not damp. The public toilet was clean."

"No lift as we are aware-but guy helped us to bring our heavy luggages."

"Near by to main road"

"Great"

"Friendly staff. The room was clean and spacious. Location. We had everything we could possibly need nearby. Cafe downstairs (Mellow) has very good coffee and service."

"We stayed in a building separate from the one pictured a few doors down. It had no natural light, just a small window looking straight into the wall of the neighbouring hotel. The room needs bedside lamps for softer light as the main lights are very bright."

"Room was spacious and lots of restaurants nearby."

"The toilet door is broken, I couldn’t close it."

"Room cleanliness and location."

"NA"

"The room was spacious, clean, and comfortable. It has mini fridge, tv, heater, hair dryer, electric kettle, mugs, towel, and free toiletries! The staffs are very polite and helpful. On top of that, great location! It’s in old quarter but not the chaotic side of it. It’s also very close to St. Joseph Cathedral. Lastly, i like how it is reasonably priced. Very very worth it! You won’t get this kind of service with a cheap price in most countries."

"Lack of security. The main door of the building has a button and id scanner for opening but i noticed that the lock is not working during our stay. Better to fix this. But there are cctvs inside and outside, so it’s fine for me."

"The location was very central but surprisingly quiet. Loved being so close to the church and hearing the bells. The team running this hotel were very friendly and made us feel welcome. Had all we needed, comfy beds, air con, good bathroom with plenty of hot water."

"There was no lift so trekking up the stairs was a bit rough, but one of the staff was wonderful and took our bags up and down the stairs."

"Great location and we had a room on the 4th floor, which was large and bright. It was quieter than you'd think being so close to the Big Church."

"The hotel is a bit dated - though for the price you pay its to be expected and was overall very well maintained."

"It's soooo smooth check in.Before we check in, the receptionist whatsup us for conformation..The day we have arrived,the receptionist very helpful. He advised us a great location,help us for taxi go, help us to get grab car to Noi Bai International Airport...we glad to thanks to u.thanks a lot"

"Just a thin comforter..but it's ok ..Hanoi is hot"