Emerald Hotel

"SUPER"

"Aucun."

"Everything"

"Nothing"

"Everything was great, except for room 113. Due to a locked connecting door with the adjacent room, noise could be heard very clearly, almost as if the other guests were in the same room. Other than that, the hotel is massive and outstanding. It definitely deserves a 10/10."

"Aucun."

"everything"

"nothing"

"Amazing spa area, one of the best I've ever been. And the breakfast was really good."

"Aucun."

"Clean and very good stuff"

"Aucun."

"Hotelin dhe Spa eshte nje super komod ,I paster , me nje super mengjes qe na shijoi shume . Stafi shume mikeprites dhe gjithcka ishte perfekte ."

"Fakti qe ndodhet jashte Prishtines."

"Excellent hotel"

"Aucun."

"The hotel lobby looks great, and the hotel is spotless overall. The hotel cafe is nice and they give a nice service. I also enjoyed the spa and gym overall, but the experience was diminished due to the employee's lack of training. Breakfast has a lot of choices but again the employee training is missing, and due to that I will reduce my rating."

"The couch in my room had holes from cigarette burns, and the door had some missing furniture covering. It would be nice to repair the broken furniture. Staff badly need training. The cleaning ladies did not return my greetings, and the spa staff could not explain why I was not allowed to stay in the spa in my long towel and bathrobe. The person at the egg station spoke loudly and gathered 3-4 employees around him every morning, making it hard for people to order eggs. He was unattentive and distnterested in doing his job. I asked him a few questions, and he gave me a few nasty looks, then turned to his colleagues and laughed in Albanian. Not really a 5 stars unfortunately."

"The Spa"

"Aucun."